FAQs

  • You can book directly through our online booking page

  • Yes, we may require a small deposit for some appointments. This helps us manage our time and reduce no-shows.

  • We kindly ask for at least 48 hours’ notice for cancellations or rescheduling. Late cancellations may result in a fee.

  • We recommend booking in advance to guarantee availability, but walk-ins are welcome when possible via direct message or 074 xxx xxxx

  • We accept cash, debit/credit cards excluding American Express.

  • Yes, there is paid parking available on-site. Alternatively, you can park at Canning Town Morrisons and either walk approximately 20 minutes or take the DLR from Canning Town to Star Lane, followed by a short 4 minute walk to the salon.

  • Yes, all aesthetic treatments require a consultation to ensure they’re safe and suitable for you. This also gives us a chance to understand your goals and recommend the best treatment plan.

  • Typically 3–4 months, but results can vary based on individual factors.

  • Smile line fillers (nasolabial fold fillers) soften deep creases around the mouth. Results usually last 6 to 9 months.

  • Skin boosters are injectable treatments that hydrate and improve skin texture, elasticity, and glow. They’re perfect for dull, tired, or aging skin. A course is usually recommended for best results.

  • Arrive with clean, makeup-free eyes/brows. Avoid oils or creams near the area.

  • Some services are not recommended during pregnancy or breastfeeding, such as certain injectables. Please inform us beforehand so we can advise you safely.

  • We’ll provide tailored aftercare advice for every service to help you get the best results whether it’s avoiding heat after waxing or how to care for your skin post-injections.